BACKGROUND:
This website https://diald.coach ("Our Site") uses Cookies and similar technologies to provide secure account, login and payment functions. Strictly necessary Cookies are used without consent because Our Site cannot operate securely without them. If We introduce non-essential Cookies, We will ask for your consent before placing them. Please read this Cookie Policy carefully and ensure that you understand it.
This Cookie Policy was last updated on 26 September 2026.
1.Definitions and Interpretation
- 1.1
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie” | means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; |
|---|---|
“Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR; |
“personal data” | means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and |
“We/Us/Our” | means Diald, a trading name of [DIALD LEGAL COMPANY NAME], company number [COMPANY NUMBER], incorporated in England and Wales, whose registered office is at [REGISTERED OFFICE]. |
2.Information About Us
- 2.1
Our Site is owned and operated by Diald, a trading name of [DIALD LEGAL COMPANY NAME], company number [COMPANY NUMBER], incorporated in England and Wales, whose registered office and main trading address are [REGISTERED OFFICE].
3.How Does Our Site Use Cookies?
- 3.1
Our Site places and accesses first-party Cookies used to authenticate Users and maintain secure sessions. First-party Cookies are placed directly by Us and are used only for these purposes.
- 3.2
When you use payment features, Stripe may place third-party Cookies for secure payment processing, authentication and fraud prevention. For more details, please refer to section 4 below.
- 3.3
All Cookies used by and on Our Site are used in accordance with current Cookie Law. Our Site currently uses the following types of Cookie:
3.3.1Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation and security of Our Site, including logging in, maintaining an authenticated session and processing payments.
3.3.2Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.3Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4
Cookies on Our Site are not permanent. Session Cookies expire when you close your browser. Persistent authentication and payment Cookies expire according to the relevant service configuration and may be refreshed or changed as those services are updated.
- 3.5
For more details of the personal data that We collect and use, the measures We use to protect it, your legal rights and Our legal obligations, please refer to Our Privacy Policy at https://diald.coach/privacy.
- 3.6
For more specific details of the Cookies that We use, please refer to the table below.
4.What Cookies Does Our Site Use?
- 4.1
The following first party Cookies may be placed on your computer or device:
Name of Cookie | Purpose & Type | Strictly Necessary |
|---|---|---|
sb-*-auth-token | Supabase authentication Cookie used to keep Users securely signed in and refresh their session. | Yes |
sb-*-auth-token-code-verifier | Temporary Supabase authentication Cookie used to complete secure sign-in, account confirmation or password-recovery flows. | Yes |
- 4.2
The following third party Cookies may be placed on your computer or device:
Name of Cookie | Purpose & Type | Provider | Strictly Necessary |
|---|---|---|---|
__stripe_mid | Fraud-prevention Cookie used to distinguish legitimate payment activity from fraudulent activity. | Stripe | Yes |
__stripe_sid | Short-lived fraud-prevention Cookie used during a payment session. | Stripe | Yes |
m, pay_sid, __Host-LinkSession, link.auth_session_client_secret and elements_session | Cookies and similar technologies used where applicable for secure payments, fraud prevention, payment authentication and Stripe Link. | Stripe | Yes |
5.Consent and Control
- 5.1
Strictly necessary Cookies are placed without consent because they are required for security, authentication or payment functions requested by you. If We introduce non-essential Cookies, We will provide a clear choice and obtain consent before placing them. Any consent controls will allow you to change or withdraw your choice at any time.
- 5.2
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3
The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.3.3Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.3.5Safari (iOS): https://support.apple.com/en-gb/HT201265
5.3.6Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.7Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
6.Changes to this Cookie Policy
- 6.1
We may alter this Cookie Policy at any time. If We do so, details of material changes will be highlighted at the top of this page. Changes apply on your first use of Our Site after they have been made. You are advised to check this page from time to time.
- 6.2
In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7.Further Information
- 7.1
If you would like to know more about how We use Cookies, please contact Us at support@diald.coach.
- 7.2
For more information about privacy, data protection and our terms and conditions, please visit the following:
7.2.1https://diald.coach/privacy;
7.2.2https://diald.coach/terms.
8.Attribution
This Cookie Policy has been created using a document template from www.simply-docs.co.uk.